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Terms
Precision Gun Works is ready to accommodate your order by telephone or fax with credit card payment, by snail mail with money order or credit card, and now online by credit card.
After receiving your order in our sales department email box, we will begin filling and processing your order. If an item is out of stock and a delay in shipping will occur, we will send you an email to this effect. Orders are filled in the order they are received. If you need to cancel an order for any reason, please telephone us immediately.
We make every effort to fill orders within 2-3 business days of receipt. If an item is not in inventory, a delay of 5-10 days is common. At certain times of the year, primarily in March, April and May, we often run 2-3 weeks in shipping orders. We ship via Priority Mail within the US, which typically delivers within three (3) days.
Please inspect your order upon receipt. PGW will accept a merchandise return made within thirty (30) days of purchase date.* Merchandise must be clean and undamaged. Customer assumes the expense of returning items, and will receive a refund for the cost of merchandise within ten (10) days of our receipt of the return. Please wrap carefully to avoid damage to merchandise.
If you wish to exchange an item, please phone ahead with the information, or enclose a note detailing why you are returning the merchandise, and exactly which item you wish to replace it with.
Items returned after the 30-day period will be charged a 20% restocking fee. NO items will be accepted for refund or exchange after 120 days.
Dealer discounts are available for all customers who order six (6) or more buttstocks/forearms (or a combination thereof) each time you order. We do not discount buttplates or screws.
*DISCLAIMER: Any buttstock or forearm which is purchased for installation on a firearm other than the model(s) which it is manufactured to fit is not warranted. Nor will it be accepted for exchange or refund.
